📌 Our invited experts, founders of their own SaaS companies, reveal the topic of customer onboarding...
Where do you start when you are building your customer onboarding process for your company? Let’s look at three stages of setting up your onboarding.
Uncovering details of gamification in e-learning, highlighting the benefits your company and employees can get from implementing these elements in learning and training.
Read the interview to find out how SEO and marketing agencies can build customer relationships effectively and efficiently.
Employee recognition is a famous and prominent way to acknowledge workers and boost their morale and productivity. But what if it takes way more than that, and certain pitfall rocks may completely level out the positive effect of acknowledgment when not avoided? Learn more in this article.
Best practices in customer success from SaaStr Europa 2018 with Katherine Barrios, Emilia D’Anzica and Sue Duris. Hiring new teams, balancing the department communication and the right skill sets for CSM.
Developing learning programs and taking them to another level boosting upskilling rates, and shortening onboarding time can be done much easier if you know what Multimodal Learning Theory is and how to benefit from it.
A business playbook is a comprehensive and structured document that outlines a company's objectives, plans, best practices, and crisis management strategies. In this article, we will explain the importance of having a business playbook, how to create one, and what it should include.
Read the interview with Mitali to the end to find out how to make new hires focus on their Day 1 in a new company and who is this secret buddy that every newcomer needs.
This article is based on the personal welcome kit collection of Vladimir Polo, founder of AcademyOcean.
Learn more about effective customer onboarding from a practicing Digital Marketing expert.
📌 Read the interview with Natalie Tollefson to learn how journey mapping, "5 why's", and other techniques can help build the perfect onboarding experience for your employees.
Read the interview with Miruna to find out what is Cisco Get Connected Ambassador and why Cisco is the best place to work.
Some effective cases that will help you deeply understand the customer engagement process
Find out how HR experts from different industries see the future in learning technologies. Discover learning trends to develop the best strategies for your organization!
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to keep up with the latest info, live updates, and incredible content!