Learn how customer enablement helps SaaS companies build strong customer relationships and boost retention. This article covers best practices like building online communities, educating users, gathering feedback, providing multi-channel support, and guiding customers throughout their journey. It also discusses key enablement technologies like LMS, help centers, in-app guidance, virtual training, and customer success teams.
📌 Our invited experts, founders of their own SaaS companies, reveal the topic of customer onboarding...
To plan your onboarding right, you should first of all care about your customers and their success
Let's take a look at what academies are and how you can use them to make customers fall in love with your product [French SaaS companies and their academies]
What value SaaS conferences bring to new companies and our own experience attending SaaS Nation and Web Summit.
This article is based on the personal welcome kit collection of Vladimir Polo, founder of AcademyOcean.
We explain SaaS companies that the best investment they can make is SaaS
Learn what an LMS (Learning Management System) is, its key features, benefits, and how it streamlines online training for businesses, educational institutions, and organizations. Discover different types of LMS platforms, their functionalities like course creation, user management, progress tracking, certification, and reporting. Understand the process of setting up an LMS like AcademyOcean for efficient knowledge delivery and evaluation."CopyRe
Convincing your superiors to buy a new tool for marketing or customer success can prove to be a challenge. Here is how to raise your chances of actually getting the green light.
Read the interview with Nasreen to find out what revolution we should be ready for and what role the friendly little giant plays in Nasreen's life.
Read the interview with Mitali to the end to find out how to make new hires focus on their Day 1 in a new company and who is this secret buddy that every newcomer needs.
Where do you start when you are building your customer onboarding process for your company? Let’s look at three stages of setting up your onboarding.
Looking for the best free screen recording software for Windows and Mac? This comprehensive guide explores the top 12 options available, including popular choices like OBS Studio, ShareX, Flashback Express, Icecream Screen Recorder, QuickTime Player, and more. Discover their unique features and functionalities to find the perfect fit for your recording needs, whether you're a content creator, educator, or professional. Choose the right software to capture, edit, and effortlessly share your screen activities, unlocking endless possibilities for engaging content creation on Windows and Mac platforms.
Read the interview with Kira Nicole to find why McDonald's was Kira's the best working experience and what a complaint of harassment did she once received.
Let's meet at SaaS Nation 2018!
to keep up with the latest info, live updates, and incredible content!
to keep up with the latest info, live updates, and incredible content!