A business playbook is a comprehensive and structured document that outlines a company's objectives, plans, best practices, and crisis management strategies. In this article, we will explain the importance of having a business playbook, how to create one, and what it should include.
Learn how customer enablement helps SaaS companies build strong customer relationships and boost retention. This article covers best practices like building online communities, educating users, gathering feedback, providing multi-channel support, and guiding customers throughout their journey. It also discusses key enablement technologies like LMS, help centers, in-app guidance, virtual training, and customer success teams.
Upgraded Homework section, interview for The Telegraph, and other exciting AcademyOcean news.
Read the interview with Kira Nicole to find why McDonald's was Kira's the best working experience and what a complaint of harassment did she once received.
The first HR interview in the video format. Today a door to our video interviews will be opened by Michel Dequidt, HR Business Partner at Moody's Corporation.
Today, our guest is Etty Burk, Ph.D. Human Resources. Etty is passionate about creating inclusive values-based cultures where individuals are respected, feel safe, and understand how they make a difference.
Read the interview with the most influential HR Leader to learn how to become more effective as an HR professional and get professional career advice from Dave Ulrich!
Read the interview with Mitali to the end to find out how to make new hires focus on their Day 1 in a new company and who is this secret buddy that every newcomer needs.
Check out how to design your customer education strategy
Find out how training and L&D professionals need to extend their solutions into the workplace with Charles Jennings
Read the interview with Lynn Ferrari to find out how the person who wanted to become a Broadway dancer found herself in the HR field.
Learning has been firmly established in our society. In turn, blended learning makes this process so convenient and efficient. As a business owner or manager, you may want to know why blended learning is essential and beneficial for your business.
Read the interview with Maria Dolgusheva to find out the difference between working in HR for a big corporation versus a startup. What challenges can you face and how to overcome them?
AcadenyOcean shares excellent examples of role-play training to develop your business at any stage.
Let's take a look at what academies are and how you can use them to make customers fall in love with your product [French SaaS companies and their academies]
to keep up with the latest info, live updates, and incredible content!
to keep up with the latest info, live updates, and incredible content!