Search results for "what is a business playbook"

  |  7 min read
March 17, 2023

What Is A Business Playbook? - For Marketing

A business playbook is a comprehensive and structured document that outlines a company's objectives, plans, best practices, and crisis management strategies. In this article, we will explain the importance of having a business playbook, how to create one, and what it should include.

  |  5 min read
January 19, 2024

What Is Customer Enablement And 5 Best Practices For Saas Customers - AcademyOcean Startup Life

Learn how customer enablement helps SaaS companies build strong customer relationships and boost retention. This article covers best practices like building online communities, educating users, gathering feedback, providing multi-channel support, and guiding customers throughout their journey. It also discusses key enablement technologies like LMS, help centers, in-app guidance, virtual training, and customer success teams.

  |  3 min read
April 7, 2023

🚀 Check tasks in minutes instead of hours | AcademyOcean Update, March 2023

Upgraded Homework section, interview for The Telegraph, and other exciting AcademyOcean news.

  |  12 min read
December 23, 2020

Interview #18 Kira Nicole: "To be an effective HR leader, you must be analytical, strategic, emotionally intelligent, have good instincts, and have solid business acumen."

Read the interview with Kira Nicole to find why McDonald's was Kira's the best working experience and what a complaint of harassment did she once received.

  |  11 min read
January 4, 2021

Interview #19 Michel Dequidt: "If you support people, you make them successful!"

The first HR interview in the video format. Today a door to our video interviews will be opened by Michel Dequidt, HR Business Partner at Moody's Corporation.

  |  11 min read
February 22, 2021

Interview #25 Etty Burk: "The biggest challenge that we often have is educating those that "do not get it" - Interviews

Today, our guest is Etty Burk, Ph.D. Human Resources. Etty is passionate about creating inclusive values-based cultures where individuals are respected, feel safe, and understand how they make a difference.

  |  9 min read
October 7, 2021

Dave Ulrich: "Now is the time to reinvent HR..."

Read the interview with the most influential HR Leader to learn how to become more effective as an HR professional and get professional career advice from Dave Ulrich!

  |  9 min read
November 24, 2020

Interview #15 Mitali Ghosh: "I was very curious to learn about the human dynamics of business and felt sure that I could make a difference there."

Read the interview with Mitali to the end to find out how to make new hires focus on their Day 1 in a new company and who is this secret buddy that every newcomer needs.

  |  6 min read
October 4, 2018

Your Customer Education Strategy Design

Check out how to design your customer education strategy

  |  9 min read
November 25, 2022

Charles Jennings: "L&D teams need to stop being «Order Takers»"

Find out how training and L&D professionals need to extend their solutions into the workplace with Charles Jennings

  |  12 min read
January 22, 2021

Interview #21 Lynn Ferrari: "Human resources is such an amazing field because you can hire for talent and train for skill."

Read the interview with Lynn Ferrari to find out how the person who wanted to become a Broadway dancer found herself in the HR field.

  |  8 min read
November 17, 2022

Top 5 Benefits Of Blended Learning and why you should use the approach -Tips from AcademyOcan

Learning has been firmly established in our society. In turn, blended learning makes this process so convenient and efficient. As a business owner or manager, you may want to know why blended learning is essential and beneficial for your business.

  |  10 min read
September 10, 2021

Maria Dolgusheva from PandaDoc: "Analytical skills should be part of every HR specialist professional portfolio" - Interviews

Read the interview with Maria Dolgusheva to find out the difference between working in HR for a big corporation versus a startup. What challenges can you face and how to overcome them?

  |  7 min read
October 3, 2022

What Scenarios Of Role Playing For Customer Service Training Should Be Brought To Automatic?

AcadenyOcean shares excellent examples of role-play training to develop your business at any stage.

  |  10 min read
October 12, 2021

How does French Saas-companies make users fall in love with their product?😍 Spoiler: They're using academies

Let's take a look at what academies are and how you can use them to make customers fall in love with your product [French SaaS companies and their academies]

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