📌 Our invited experts, founders of their own SaaS companies, reveal the topic of customer onboarding...
Why software onboarding matters, what tool is better to use, checklist of the successful onboarding process and other useful things about software adoption
Integrating customer education into customer relationship management systems (CRM) improves product adoption, customer retention and engagement rates. This article is about how to do it and what to expect.
asynchronous formats. Outlines benefits of flexibility, up to 60% cost savings, and 25-60% better retention. Provides 6 steps from needs assessments to course creation to LMS deployment and feedback for scalable capability building via web training.
To plan your onboarding right, you should first of all care about your customers and their success
Some effective cases that will help you deeply understand the customer engagement process
Discover the best online learning platforms for students, professionals, and organizations. Explore diverse courses, flexible learning options, and engaging experiences to help learners thrive in the digital age. Find top-tier platforms with unique, plagiarism-free content.
A business playbook is a comprehensive and structured document that outlines a company's objectives, plans, best practices, and crisis management strategies. In this article, we will explain the importance of having a business playbook, how to create one, and what it should include.
Why do you need onboarding? How to build a perfect onboarding strategy? What metrics to pay attention to?
Read the interview with Kira Nicole to find why McDonald's was Kira's the best working experience and what a complaint of harassment did she once received.
📌 Read the interview with Natalie Tollefson to learn how journey mapping, "5 why's", and other techniques can help build the perfect onboarding experience for your employees.
Find out how HR experts from different industries see the future in learning technologies. Discover learning trends to develop the best strategies for your organization!
New features, new customers’ achievements, new progress!
Discover the top 10 online training software and tools in 2023, perfect for businesses and educators. Compare key features and pricing of AcademyOcean LMS, Docebo, 360learning, and more. Find the best software for training manuals, online training courses, and training modules. Make informed decisions for hassle-free online training.
Learn how customer enablement helps SaaS companies build strong customer relationships and boost retention. This article covers best practices like building online communities, educating users, gathering feedback, providing multi-channel support, and guiding customers throughout their journey. It also discusses key enablement technologies like LMS, help centers, in-app guidance, virtual training, and customer success teams.
to keep up with the latest info, live updates, and incredible content!
to keep up with the latest info, live updates, and incredible content!