A business playbook is a comprehensive and structured document that outlines a company's objectives, plans, best practices, and crisis management strategies. In this article, we will explain the importance of having a business playbook, how to create one, and what it should include.
Learn how customer enablement helps SaaS companies build strong customer relationships and boost retention. This article covers best practices like building online communities, educating users, gathering feedback, providing multi-channel support, and guiding customers throughout their journey. It also discusses key enablement technologies like LMS, help centers, in-app guidance, virtual training, and customer success teams.
Upgraded Homework section, interview for The Telegraph, and other exciting AcademyOcean news.
Email services are often used as a tool for generating leads.But what do these services use to attract their own clients?In this article, you will discover why most email marketing companies have their own academies.Stories of Mailchimp, Sendpulse, Reply, and Lemlist.
Let's take a look at what academies are and how you can use them to make customers fall in love with your product [French SaaS companies and their academies]
Serpstat is presenting their study on the changes in internet marketing caused by the crisis.
In this article, I discussed the impact of employee layoffs on the global economy, focusing on the reasons behind layoffs and their impact on workers. I also looked at major American companies, including Walmart, Alphabet, and Amazon, that have recently announced significant layoffs. Finally, I provided tips for supporting employees' mental health and well-being during the challenging period of layoffs.
Learn more about effective customer onboarding from a practicing Digital Marketing expert.
Discover the best online learning platforms for students, professionals, and organizations. Explore diverse courses, flexible learning options, and engaging experiences to help learners thrive in the digital age. Find top-tier platforms with unique, plagiarism-free content.
Read the interview with Mitali to the end to find out how to make new hires focus on their Day 1 in a new company and who is this secret buddy that every newcomer needs.
What is the Academy? Advantages of the Academy for SEO Tools [Examples of Real Companies]
How eBooks must evolve to keep up with content trends in 2019
Read the interview with Jan Helwerth to find out what HR trends will emerge in 2021 and what an unusual gift Jan once received.
Find out how training and L&D professionals need to extend their solutions into the workplace with Charles Jennings
Cross-training employees teach individuals the skills and knowledge required to perform tasks beyond their primary responsibilities. This approach enhances workforce adaptability, productivity, and collaboration within teams. By developing a well-planned program, businesses can improve efficiency, fill workforce gaps, and foster a culture of collective success. Cross-training offers flexibility, improved efficiency, and better team collaboration. Implementing a successful cross-training program involves creating a supportive work environment, conducting simulations, and establishing a feedback mechanism. Overall, cross-training empowers organizations to build a skilled and versatile workforce capable of performing various roles.
to keep up with the latest info, live updates, and incredible content!
to keep up with the latest info, live updates, and incredible content!