Integrating customer education into customer relationship management systems (CRM) improves product adoption, customer retention and engagement rates. This article is about how to do it and what to expect.
Here is our list of marketing tools and apps our team is going to use to achieve our marketing goals. Meet AcademyOcean digital marketing stck for 2019.
Best practices in customer success from SaaStr Europa 2018 with Katherine Barrios, Emilia D’Anzica and Sue Duris. Hiring new teams, balancing the department communication and the right skill sets for CSM.
What value SaaS conferences bring to new companies and our own experience attending SaaS Nation and Web Summit.
In November AcademyOcean is launching a new Academy Creation Service. We also attended Web Summit 2018, SaaS Nation and our CEO was featured in Nathan Latka’s podcast.
Customer education can provide your sales department with valuable data which can be used to generate leads, boost sales and even increase the size of closed deals.
Convincing your superiors to buy a new tool for marketing or customer success can prove to be a challenge. Here is how to raise your chances of actually getting the green light.
How to apply the Pareto principle in customer education for better results.
How to create your first product Academy in six stages: a checklist for your customer education content creation process.
AcademyOcean updates for October 2018: Course Folders feature, conferences and useful content.
Find out how to create a SaaS content marketing aimed at success
Course Folder is the new AcademyOcean feature that helps manage and structure Academy content and improves customer education process.
Let's meet at SaaS Nation 2018!
Calculate your customer education's efficiency
Tips to outperform your competitors
Discover why financial institutions need specialized LMS solutions for compliance training, security, and employee development. Compare top banking LMS platforms.
Discover the top LMS features that enhance learning, boost engagement, support goals, and simplify corporate training management.
Learn how to build an AI assistant for internal communications and FAQs. Streamline employee support, automate responses, and boost productivity with smart solutions.
AI-powered onboarding assistants accelerate new hire integration, reducing time-to-productivity by 40% through personalized guidance, automation, and seamless system integration for better retention.
Discover how AI transforms customer success through smart chatbots, predictive analytics, and personalized client portals. Learn how leading companies use AI in customer support to reduce churn, boost satisfaction, and scale personalization. Explore key strategies and real-world case studies showcasing AI for customer success across industries.
Transform knowledge management with AI knowledge base solutions. Discover how AI knowledge management tools, knowledge graph AI, and NLP for enterprise search improve onboarding, internal Q&A, and decision-making. Use smart documentation, AI-driven wikis, and automated content suggestions to connect insights, reduce information overload, and boost organizational intelligence.
📌 Our invited experts, founders of their own SaaS companies, reveal the topic of customer onboarding...
Let's take a look at what academies are and how you can use them to make customers fall in love with your product [French SaaS companies and their academies]
What is the Academy? Advantages of the Academy for SEO Tools [Examples of Real Companies]
How to save your company during a crisis? What are the benefits of using AcademyOcean? Types of courses that successfully work for our customers in the current situation.
1,000 SaaS companies and their price formation
Why software onboarding matters, what tool is better to use, checklist of the successful onboarding process and other useful things about software adoption
Empower your partners for success! Learn how a well-structured partner training program boosts sales, customer satisfaction, and loyalty. Discover essential components, platform selection, enablement best practices, and how to measure training impact.
A guide to microlearning - its definition, benefits like faster delivery, cost savings, flexibility, engagement and personalization. Also covers best practices and examples of microlearning formats.
Discover the game-changing power of AcademyOcean's second-generation Learning Management System (LMS) with AI integration. Empowering Learning and Development (L&D) professionals, this innovative tool creates employee training programs in just 40 seconds. Harnessing OpenAI's large language models, it offers personalized and adaptive learning experiences tailored to employees' needs. With features like seamless translation to over 100 languages, AcademyOcean LMS breaks language barriers and fosters inclusivity in learning. Say goodbye to writer's block and welcome the future of e-learning with AI-driven content creation.
Discover how AI can assist you in finding a user-friendly and collaborative platform to enhance employee skills. Learn how to determine your business needs, create a list of potential LMS options, and evaluate their capabilities. Explore the benefits of ILT features and mobile compatibility. Trust AI to provide insights, but make the final decision yourself by comparing features and booking demos.
A business playbook is a comprehensive and structured document that outlines a company's objectives, plans, best practices, and crisis management strategies. In this article, we will explain the importance of having a business playbook, how to create one, and what it should include.
Email services are often used as a tool for generating leads.But what do these services use to attract their own clients?In this article, you will discover why most email marketing companies have their own academies.Stories of Mailchimp, Sendpulse, Reply, and Lemlist.
Take control of your learning journey with AcademyOcean's new progress reports!
Level Up your learning with AcademyOcean LMS 🚀
Level Up your learning: New AcademyOcean LMS features you'll love🔥
Make your training roar! AcademyOcean's June 2024 update is here!
Welcome to the new season of learning...
A Month of Stability, Optimization, and New Features🚀
Learn what an LMS (Learning Management System) is, its key features, benefits, and how it streamlines online training for businesses, educational institutions, and organizations. Discover different types of LMS platforms, their functionalities like course creation, user management, progress tracking, certification, and reporting. Understand the process of setting up an LMS like AcademyOcean for efficient knowledge delivery and evaluation."CopyRe
Discover the benefits of using a restaurant LMS, including increased motivation, productivity, flexibility, cost savings, and comprehensive data analytics. Explore essential features like customization, mobile accessibility, gamified learning, and assessment tools.
This article outlines the top 5 best practices for effective training and development programs. Learn why L&D is key for business, how to design programs that drive performance, the role of tech-enabled learning, strategies like audience analysis, mobility, interactivity, assessments and how an LMS streamlines administration for maximum human capability building.
asynchronous formats. Outlines benefits of flexibility, up to 60% cost savings, and 25-60% better retention. Provides 6 steps from needs assessments to course creation to LMS deployment and feedback for scalable capability building via web training.
Enhance your onboarding process with personalized employee onboarding! Discover the benefits of tailoring the onboarding experience to individual learning styles, career goals, and personalities. From one-on-one meetings and peer mentorship to engaging learning materials and team-building events, explore six simple steps to customize onboarding without the need for fancy technology. Personalization not only accelerates learning but also fosters confidence, connections, and a stress-free transition for new hires. Invest in a more active, productive, and committed team through the power of personalized onboarding.
Discover the transformative power of peer-to-peer (P2P) learning in the workplace! Explore how your organization can harness the expertise of internal talents, fostering collaboration and innovation. From action learning groups to lunch and learns, uncover practical examples tailored to your industry's needs. Unearth the benefits, including stronger teams, increased engagement, and maximum utilization of employee talent. Elevate your workforce into a vibrant community of mutual growth. Embrace peer power for a culture of engagement, empowerment, and lasting progress. Open the door to a self-sustaining method that builds human capital beyond formal training.
to keep up with the latest info, live updates, and incredible content!
to keep up with the latest info, live updates, and incredible content!