Tim Sahj

Content Marketing Manager
  |  6 min read
February 20, 2019

How to use E-Books for Lead Generation | AcademyOcean

How eBooks must evolve to keep up with content trends in 2019

  |  6 min read
February 15, 2019

Is Your Customer Education Working?

How to track your customer success efforts and see if they are working. See how we do it with AcademyOcean.

  |  4 min read
February 7, 2019

How To Stand Out While Building Your Brand

Building your personal brand by providing value to your audience with AcademyOcean.

  |  7 min read
January 30, 2019

Customer Onboarding: Steps, Examples, and Best Practices | AcademyOcean

Where do you start when you are building your customer onboarding process for your company? Let’s look at three stages of setting up your onboarding.

  |  6 min read
January 23, 2019

A 6-step guide to content marketing for SaaS in 2023 | AcademyOcean

How SaaS content marketing evolved over the past several years and what to consider in 2019 to crush it.

  |  4 min read
December 26, 2018

Academy-CRM Integration

Integrating customer education into customer relationship management systems (CRM) improves product adoption, customer retention and engagement rates. This article is about how to do it and what to expect.

  |  4 min read
December 19, 2018

2019 Digital Marketing Stack

Here is our list of marketing tools and apps our team is going to use to achieve our marketing goals. Meet AcademyOcean digital marketing stck for 2019.

  |  6 min read
December 12, 2018

Customer Success Best Practices In 2023: how to plan the adaptation correctly?

Best practices in customer success from SaaStr Europa 2018 with Katherine Barrios, Emilia D’Anzica and Sue Duris. Hiring new teams, balancing the department communication and the right skill sets for CSM.

  |  4 min read
November 28, 2018

3 Ways Customer Education Сan Contribute To The Sales Process

Customer education can provide your sales department with valuable data which can be used to generate leads, boost sales and even increase the size of closed deals.

  |  4 min read
November 21, 2018

How To Make Your Boss Agree To New Tools

Convincing your superiors to buy a new tool for marketing or customer success can prove to be a challenge. Here is how to raise your chances of actually getting the green light.

  |  6 min read
November 14, 2018

The Law Of The Vital Few In Customer Education

How to apply the Pareto principle in customer education for better results.

  |  8 min read
November 7, 2018

6 Steps To Create Your First Product Academy

How to create your first product Academy in six stages: a checklist for your customer education content creation process.

  |  2 min read
June 26, 2018

How to Structure a Lesson to Make It Easy to Read

An essential short checklist for every Academy owner. 5 main points you should pay attention to while creating your lessons

  |  7 min read
June 19, 2018

10 Myths About Academies

A detailed review on the most common myths about Academies. Don’t let them stop you on your trip to building a better relationship with your customers

  |  3 min read
June 12, 2018

How to Improve Your Content

How to fix weak spots in your lessons. With these tips, it is not hard to improve your Academy content

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