How AVILOO Built a Customer Onboarding Academy with AcademyOcean
AVILOO uses AcademyOcean to train customers after they purchase its battery diagnostic products
The team organizes different learning programs within a single academy
Ready-made learning materials can be reused for every new customer, eliminating the need to explain how the products work from scratch each time
AVILOO specializes in battery diagnostics. Its customers purchase products designed to assess battery condition, primarily the AVILOO Premium Test and AVILOO FLASH Test. To get the most value from these tests, customers need to understand how to use them correctly. That is why onboarding and training have become part of AVILOO's work with every customer.
A Dedicated Academy with AcademyOcean
To avoid explaining how its products work from scratch each time, AVILOO created its own academy with AcademyOcean. The company primarily uses it to onboard customers who purchase its diagnostic products and to provide further training.
«We purchased AcademyOcean to set up an academy for our company. We mainly use it for onboarding clients who purchase battery diagnostic products»
The academy gives AVILOO a reliable foundation for customer onboarding and training. Customers receive learning materials in one place and can return to them whenever a practical question arises.
Launching with the AcademyOcean Team
While setting up the academy, the AVILOO team could ask questions and receive assistance. This allowed the company to focus on turning its product expertise into a structured learning experience rather than dealing with the platform's technical details.
«The academy gives us good support for onboarding and training purposes. It is a great tool. If you would like to test it, contact AcademyOcean or talk to Alexander. He can help with many questions. I really appreciate him helping me and our team set it up. We are very satisfied with AcademyOcean and can recommend it»
Results
AVILOO uses AcademyOcean as the foundation for its work with customers after purchase
Customer Onboarding
New customers learn how to use AVILOO's battery diagnostic products, including the AVILOO Premium Test and AVILOO FLASH Test.
Easier Training Management
The academy gives the team a straightforward environment for customer onboarding and training.
Reliable Support During Setup
The AcademyOcean team helped AVILOO configure the academy and supported the company throughout the launch.
Customer cases
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