Work.ua accelerated new hire onboardingwith AcademyOcean
Work.ua is the #1 job search website in Ukraine. The company has been on the Ukrainian market for 20 years, and the Work.ua website has existed for 16 years.
"Thanks to an effective training system, our sales managers are out of this world, and it's easier for us to win against competitors"
Client's challenges
Work.ua was looking for a system to automate the onboarding of new employees. The company had plenty of training materials for newcomers and various positions. But there was no single place to store them where they could be easily and conveniently accessed. Moreover, there was no way to verify whether learners were actually reading courses and retaining the material. So they decided to find a suitable platform.
First and foremost, the team identified 3 key factors to avoid in a learning platform:
• inconvenient/slow/difficult to add materials
• no mobile version
• unfriendly interface for admins and employees.
Olga, who was in charge of finding an LMS for Work.ua, already had experience working with other systems. So she had clear criteria for choosing the right learning management system from the very start.
"I can't say there was one decisive factor. I had a huge spreadsheet with items that are important for our company, and in the end AcademyOcean came out ahead in terms of features available"
Here are some of the decisive factors for choosing AcademyOcean LMS:
• User-friendly interface
• Fully functional mobile version
• Price
• Intuitive for learners, administrators, and course authors
• Learning path creation
• Analytics by groups and individual users
• Learners can see their course completion percentage
• Learners can see their score after training
• Ability to set a passing score for tests
"We maintain our leadership among job sites in Ukraine. Job seekers search for jobs on our site, apply for vacancies, and read useful materials about employment. Employers post vacancies and search for candidates in our database"
Solution
Work.ua uses AcademyOcean for onboarding new employees, as well as a corporate portal with a knowledge base.
"It took one week to create and launch our first course in AcademyOcean. We already had a course written in Google Docs, and we quickly transferred it to the LMS"
The main focus is on new hires. The academy teaches:
• company culture, core rules, and values;
• Work.ua functionality and other projects;
• sales and moderation.
There are also optional courses that can be useful for everyone. For example, tips and tricks for working with Google Sheets or a course on how to create images for social media.
Results
With the corporate academy, Work.ua saves significant time for managers and HR on training newcomers. Every new employee starts their work at the company with a course called "Onward and Upward." After completing it, newcomers have virtually no questions about how things work in the company. With AcademyOcean, the onboarding process for new employees was reduced by at least 1.5 times.
Thanks to the intuitive interface and convenient navigation, the platform doesn't cause any difficulties in use.
"The system is intuitive, so employees accepted it as if it had always been with us :) We've never received feedback from a single newcomer that something was unclear or illogical"
Course authors also figured it out easily. The team created a short course for them called "How to Create Courses," and that was enough.
"I enjoy the course creation process: it's very easy and convenient to format text, insert images and videos"
Future plans
Throughout the entire time the academy has existed, almost all Work.ua employees have completed training. Each course is developed based on specific needs, and the company's knowledge base is gradually expanding with new useful materials.
"Soon we'll have a new course on using project management software, a very large-scale one, and of course we'll be creating it in AcademyOcean :)"
Conclusions
With the right learning platform, Work.ua optimized the company's HR processes, accelerated newcomer onboarding, and freed managers from regular routine tasks. Additionally, they gained the ability to track employee progress through courses, assess training needs, and thanks to this, maintain an up-to-date corporate knowledge base.